In the framework of our International Mobility program our global partner, a US software company setting up in Cork, is looking for


who will be responsible for offering technical support to customers regarding system configuration and implementation problem scenarios.

The job:

  • Individual will be responsible for logging and updating cases, informing customers of the status and providing solution(s) as they become known, in a professional timely fashion, over the lifetime of the support request.
  • A Technical Support Associate should understand customer systems and configuration, analyze problems, identify defects and recommend solutions.
  • A Technical Support Associate will work closely with customers, other support representatives, engineers, sales people, and others, as needed, to gain knowledge and provide solutions.
  • Setting customer expectations appropriately and accurately is also required.

The requirements:

  • Very strong communication skills in English.
  • 2 years of exprince as a system engineer.
  • Experience in Intrusion Detection.
  • Experience with Security tools and technologies.
  • Experience in Firewall, VPN, IDS and related network security design and implementation.
  • Good knowledge of operating systems: Windows, Linux, Unix.
  • Strong awerness of network technologies (firewalls, routers, switches).


  • IT Operations
  • Network and system engineer


  • Cork, Ireland

How to apply:

  • If you are interested in the position, please send your CV to László Spiller, executive consultant:
  • or call +36 30 981 0403.

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