Voice Support Engineer

Our global partner, one of the largest companies, providing full life-cycle services for the financial sector, is looking for a

Voice Support Engineer

who will be responsible for supporting global voice infrastructure.

The job:

  • Planning and implementation of changes in the voice infrastructure, including voice routing.
  • Provides L3 Engineering support.
  • Support L1 and L2 teams for incident escalations.
  • Communicate with business units during projects and incidents.
  • Operational acceptance of new deployments and create technical documentation.
  • Normal business day and out of hours on call coverage as needed – planned week-end work will be required as well.
  • Participate in Vendor management.

The requirements:

  • At least BSc degree in IT.
  • Excellent communication skills in English.
  • Experience with management of VoIP environments.
  • Experience with TCP/IP networking.
  • Experience with Avaya technology (Communication Manager, Avaya System and Session Manager, Avaya System Administrator).
  • Experience with Avaya SBC is an advantage.
  • Knowledge and experience with various voice technologies, including VoIP (SIP, H.323) and ISDN.
  • Good communications and client management skills.
  • Good analytical and problem solving skills.
  • Ability to work as part of a global team.

Sectors:

  • IT / Telecom
  • Network and system engineer

Location:

  • Budapest, Hungary

How to apply:

  • If you are interested in the position, please send your CV to our IT expert, László Spiller, executive consultant: laszlo.spiller@adecco.com
  • or call +36 30 981 0403.

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