Voice Platform Engineer

The Adecco Group, the world’s leading provider of HR solutions, is looking for a professional for its partner in the following position:

Voice Platform Engineer

who will be responsible for owning and maintaining the Core Enterprise voice product sets.

Responsibilities:

  • Provide all the resources and the strategy to maximize revenue, minimize costs and provide exceptional industry differentiating services
  • Determine the architectural vision and maintain a strategic documentation process
  • Certify the selected technologies and products for implementation according to the policies
  • Maintain the life cycle support for these technologies and products
  • Seek new potential areas of possible improvements
  • Provide 3rd level support for Voice and Network Operations teams, if needed
  • Complete all tasks not detailed in this description in connection with the organization’s activity, charged by the leaders

Requirements:

  • Proficiency in English (superior skills)
  • BSc degree in Computer Engineering, Electrical Engineer or other alternatives( Finance or Business)
  • Knowledge and experience with Cisco PBX (CUCM, Unity Connection, IP Handsets)

OR

  • Knowledge and experience with Avaya PBX (ACM, ASM, SysMgr, MM, MN, Gateways, One-X IP Handsets)
  • Knowledge of SBCs (Oracle Acme Packet)
  • Knowledge of VoIP standards( SIP – SIPINFO, RFC2833, etc. and H.323 – Q.931, H.245)
  • Experience with contact center solution deployment (Cisco ICM, Avaya ACD, Aspect Dialers)
  • Working knowledge of IP Addressing
  • Experience in call traffic sizing and dimensioning including queuing theory, Erlang traffic calculation
  • Understanding of firewall technologies
  • Experience with the delivery of complex IPT solutions integrated into voice recording processes

Advantages:

  • IPC Trading floor system knowledge
  • Windows / Unix administration knowledge
  • CCNA / CCVP / CCNP / CCIE certificates
  • Knowledge of Cisco routers, switches, QoS, ACL

Location:

  • Budapest, Hungary.

How to apply:

  • If you are interested in the position, please send your CV to our IT expert, László Spiller, executive consultant: laszlo.spiller@adecco.com
  • or call +36 30 981 0403.

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