The Adecco Group, the world’s leading provider of HR solutions, is looking for a professional for its partner in the following position:
Voice Platform Engineer
who will be responsible for owning and maintaining the Core Enterprise voice product sets.
Responsibilities:
- Provide all the resources and the strategy to maximize revenue, minimize costs and provide exceptional industry differentiating services
- Determine the architectural vision and maintain a strategic documentation process
- Certify the selected technologies and products for implementation according to the policies
- Maintain the life cycle support for these technologies and products
- Seek new potential areas of possible improvements
- Provide 3rd level support for Voice and Network Operations teams, if needed
- Complete all tasks not detailed in this description in connection with the organization’s activity, charged by the leaders
Requirements:
- Proficiency in English (superior skills)
- BSc degree in Computer Engineering, Electrical Engineer or other alternatives( Finance or Business)
- Knowledge and experience with Cisco PBX (CUCM, Unity Connection, IP Handsets)
OR
- Knowledge and experience with Avaya PBX (ACM, ASM, SysMgr, MM, MN, Gateways, One-X IP Handsets)
- Knowledge of SBCs (Oracle Acme Packet)
- Knowledge of VoIP standards( SIP – SIPINFO, RFC2833, etc. and H.323 – Q.931, H.245)
- Experience with contact center solution deployment (Cisco ICM, Avaya ACD, Aspect Dialers)
- Working knowledge of IP Addressing
- Experience in call traffic sizing and dimensioning including queuing theory, Erlang traffic calculation
- Understanding of firewall technologies
- Experience with the delivery of complex IPT solutions integrated into voice recording processes
Advantages:
- IPC Trading floor system knowledge
- Windows / Unix administration knowledge
- CCNA / CCVP / CCNP / CCIE certificates
- Knowledge of Cisco routers, switches, QoS, ACL
Location:
- Budapest, Hungary.
How to apply:
- If you are interested in the position, please send your CV to our IT expert, László Spiller, executive consultant: laszlo.spiller@adecco.com
- or call +36 30 981 0403.
