Voice Platform Engineer

The Adecco Group, the world’s leading provider of HR solutions, is looking for a professional for its partner in the following position:

Voice Platform Engineer

who will be responsible for owning and maintaining the Core Enterprise voice product sets.

Responsibilities:

• Provide all the resources and the strategy to maximize revenue, minimize costs and provide exceptional industry differentiating services
• Determine the architectural vision and maintain a strategic documentation process
• Certify the selected technologies and products for implementation according to the policies
• Maintain the life cycle support for these technologies and products
• Seek new potential areas of possible improvements
• Provide 3^rd level support for Voice and Network Operations teams, if needed
• Complete all tasks not detailed in this description in connection with the organization’s activity, charged by the leaders

Requirements:

• Proficiency in English (superior skills)
• BSc degree in Computer Engineering, Electrical Engineer or other alternatives( Finance or Business)
• Knowledge and experience with Cisco PBX (CUCM, Unity Connection, IP Handsets)

OR

• Knowledge and experience with Avaya PBX (ACM, ASM, SysMgr, MM, MN, Gateways, One-X IP Handsets)
• Knowledge of SBCs (Oracle Acme Packet)
• Knowledge of VoIP standards( SIP – SIPINFO, RFC2833, etc. and H.323 – Q.931, H.245)
• Experience with contact center solution deployment (Cisco ICM, Avaya ACD, Aspect Dialers)
• Working knowledge of IP Addressing
• Experience in call traffic sizing and dimensioning including queuing theory, Erlang traffic calculation
• Understanding of firewall technologies
• Experience with the delivery of complex IPT solutions integrated into voice recording processes

Advantages:

• IPC Trading floor system knowledge
• Windows / Unix administration knowledge
• CCNA / CCVP / CCNP / CCIE certificates
• Knowledge of Cisco routers, switches, QoS, ACL

Location:

• Budapest, Hungary.

How to apply:

• If you are interested in the position, please send your CV to our IT expert, László Spiller, executive consultant: laszlo.spiller@adecco.com
• or call +36 30 981 0403.

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