Application and Infrastructure Operation Team Lead (IT)

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Ericsson’s Global Service Delivery Center in Budapest is looking for a

Application and Infrastructure Operation Team Lead (IT)

for the Tools & Services unit.

Our unit develops and operates various systems and software for supporting services delivered by Ericsson to its customers. The tools cover a wide scope such as remote access, network planning and network performance monitoring.

As the Application and Infrastructure Operation Team Lead you will be responsible leading the daily operation of an IT infrastructure (network, server) and application.

Main tasks:
• Provide management of all IT Operations Daily Tasks
• Investigate any alerts and issues identified by monitoring systems, and provide appropriate responses in line with Service Level Agreements (SLA’s)
•Lead a team of ~5 operation engineers.
•Ensure the quality and efficiency of the operation activities
•Act as a prime contact for infrastructure operation matters
•Plan and estimate activities.
•Define acceptance criteria for the deliverables.
•Create and prioritize activities in the product backlog of the team.
•Handle the Kanban board of the team.
•Manage workload and performance within team
•Ensure system performance and availability targets met.
•Report progress towards the Operations Manager.
Requirements:
•MSc or BSc degree in computer science, engineering or related.
•Experience in IT operational support in a complex IT environment (+3 years)
•Strong knowledge of Linux operating systems and TCP/IP networks.
•A solid understanding of Virtualisation technologies, and the day to day support of virtualised IT systems.
•Knowledge of IT security.
•Experience as IT team leader.
•Excellent communication and interpersonal skills.
•Leadership, mentoring and motivational skills.
•Strong problem solving and analytical skills, structured work approach.
•Fluent English is a must.
•ITIL certification is an advantage.

What we offer:
•Challenging work and outstanding career development.
•Competitive compensation package.
•High standard working conditions.
•Friendly climate in an enthusiastic, young team.

Location:

Ericsson Hungary

1097 Budapest, Könyves K. krt. 11/B

How to apply:

laszlo.spiller@adecco.com

 

 

 

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