Desktop Support Specialist

The Adecco Group, the world’s leading provider of HR solutions, is looking for a professional for its partner in the following position:

Desktop Support Specialist

Responsibilities:

  • Provide second-level customer care operations by monitoring or assisting users
  • Develop skills in basic practices and procedures in one skill area through formal training (limited to support area)
  • Able to apply basic technical skills together with business knowledge to own work; handle a single task
  • Respond to standard customer requests, where customers may be internal or external and deliver concrete and easy to implement solutions
  • Apply existing requirements and instructions to solve routine problems
  • Organize own time to deliver against tasks set by others
  • Work cooperatively with others and build working relationships within own team

Requirements:

  • A minimum of 1 year recent experience of working in work station support
  • Good communication skills
  • Build working relationships within own team, have a basic understanding of the relationships between practical work processes and the business within own team
  • Ask questions, check for understanding, provide explanation clearly and precisely
  • Use learning opportunities provided
  • Good working knowledge of MSWindows Server 2008 and Active Directory
  • Knowledge of WINXP,WIN7, Office 2007-2010-2013
  • Hardware knowledge of PCs and printers
  • Ability to adapt to new tools and technologies

Location: Budapest

If you are interested in the position, please send your CV to our IT expert, László Spiller, executive consultant: laszlo.spiller@adecco.com or call +36 30 291 3089.

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