The Adecco Group, the world’s leading provider of HR solutions, is looking for a professional for its partner in the following position:
IT Business Analyst
for its cleint operating in the banking sector.
Responsibilities:
- Analyse and plan business processes, manage IT support
- Be in contact with the customers, gather information in 3rd level support flow
- Participate in user and client training and UAT
- Explain the business terms in support activities
- Analyse and document the business and organizational requests of the customers
- Design the business parts of the solutions concerning the business and organizational situation
- Phase the business requests concerning the feasibility with the available technical potential
- Keep the business specifications up-to-date during the whole product lifecycle duration
- Accompany scope management during development of the business specifications
- Record business issues
- Review project documents in case of large projects for a smooth handover (BSP, User Guide etc.)
Requirements:
- BA or higher degree in economics, finance or similar domain
- Have at least 3-5 years job experience
- Knowledge of BA methods and understanding customer needs
- Knowledge of the organization of the customer (organizational structure and workflow management)
- Good understanding of production environment support and system topography
- Deep knowledge of project and process management
- Fluent English (ability to drive conversation with the customer; ability to negotiate)
- Analytical and structured way of thinking, with multitasking personality
- Flexibility and interpersonal skills and capacity for teamwork
Location: Budapest
If you are interested in the position, please send your CV to our IT expert, László Spiller, executive consultant: laszlo.spiller@adecco.com or call +36 30 291 3089.
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