The Adecco Group, the world’s leading provider of HR solutions, is looking for a professional for its partner in the following position:
Business Analyst
for our client operating in the banking sector.
Responsibilities:
- Be responsible for providing 2nd level support in the Application Operating Center
- Check and collect information from 1st level
- Perform analysis and resolve the incident if possible
- Involve 3rd level (parent company or 3rd party supplier) if necessary
- Coordinate activity among 1st, 2nd and 3rd level
- Communicate with the customer
- Propose and verify solution
- Initiate Problem Management Process
Requirements:
- Previous experience in banking
- Good understanding of business processes
- Familiarity with main processes and methodologies
- Analytical and structured way of thinking
- Good coordination skill
- Fluent English, both written and verbal
- Good communication skills
- Proactive, problem solving and team player attitude
- Ability to work in an international context
- Flexibility to work in changing environment
- Reliability and efficiency
- Willingness to learn new applications and take responsibility for their support
Location: Budapest
If you are interested in the position, please send your CV to our IT expert, László Spiller, executive consultant: laszlo.spiller@adecco.com or call +36 30 291 3089.
