IT Telecom Engineer

The Adecco Group, the world’s leading provider of HR solutions, is looking for a

IT Telecom Engineer

professional for its partner operating in the banking sector.

The job:

  • Installation and operation of Avaya Call Center systems.
  • Control of other contact center applications (mainly Geomant GeoLAB’s Contact Expert application)
  • Installation and programming of Avaya endpoint equipment (physical and soft phone devices)
  • Operation of Avaya devices locally and remotely.
  • Preparation of documents.
  • Error detection, maintenance (locally and remotely) forwarding tickets to supporting partners, liaising with support partner colleagues.
  • System engineering, design and planning.
  • Implementation and operation of application solutions.
  • Cooperation with the banking users, support for the users, training, consultation.

The requirements:

  • Degree in engineering or information technology or telecommunications.
  • Avaya equipment programming knowledge.
  • IT networking knowledge.
  • Call Center installation knowledge.
  • Experience in Geomant’s Contact Expert solution suite.
  • Relevant level of English knowledge also technical vocabulary (intermediate level)
  • Windows knowledge.
  • Problem solving capability.
  • Ability to work independently but also as a team member when required.

Location: Budapest

If you are interested in the position, please send your CV to our IT expert, László Spiller, executive consultant: laszlo.spiller@adecco.com or call +36 30 291 3089.

 

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