IT Infrastructure Analyst

The Adecco Group, the world’s leading provider of HR solutions, is looking for a

IT Infrastructure Analyst

professional for its partner operating in the industrial sector.

The job:

  • Manage the IT operations of the local site infrastructure and services in accordance with the guidelines.
  • Support other sites on requests.
  • Operate to highest personal standards and ensure compliance with all regulations and standards on quality, employee health and safety and environmental protection.
  • Escalate problems to the relevant contacts.
  • Ensure day-to-day backup and restore activities.
  • Manage local operations part of the hardware physical installation.
  • Manage local operations part of LAN and WAN problems.
  • Give first line support any telephony related problems.
  • Install and configure system and end-users software.
  • Act as local Problem and Change Coordinator.
  • Follow-up of Helpdesk Incident-Tickets that require on-site action.
  • To participate in  maintenance change sessions.
  • Solve tickets coming from the Help Desk and Customers.
  • Act as local contact for users and IT Solution Center Coordinator and Technician on a rotating basis.
  • Help users at their desk with all related problems.

The requirements:

  • BMC Remedy Suite (ITSM, AM, SRM)
  • Cisco IP Telephony
  • General MS Office tools
  • General MS Sharepoint knowledge
  • General MS Windows OS overview
  • Experience with Wireless technologies
  • Fluently communicate in English (speaking as well as writing)
  • On-call duty required.

Location: Budapest

If you are interested in the position, please send your CV to our IT expert, László Spiller, executive consultant: or call +36 30 291 3089.