Voice Application Specialist

The Adecco Group, the world’s leading provider of HR solutions, is looking for a professional for its partner in the following position:

Voice Application Specialist

who will be responsible for the maintenance and development of voice related services.

Responsibilities:

  • Improve the overall quality of in-house voice systems
  • Develop new components for voicemail, voice recording and conferencing tools
  • Provide support for voice applications
  • Maintain the infrastructure of middle-tier and user facing web components

Requirements:

  • BSc degree in IT
  • Excellent skills in English
  • 3+ years of experience with Java Development
  • Working knowledge of Linux command line and development tools
  • Good scripting skills (Perl and Shell)
  • Extended knowledge of networking protocols
  • Familiarity with Apache/Tomcat

Advantages:

  • Knowledge of SQL
  • Familiarity with  telephony protocols (SIP/H323)

Location:

  • Budapest, Hungary.

How to apply:

  • If you are interested in the position, please send your CV to our IT expert, László Spiller, executive consultant: laszlo.spiller@adecco.com
  • or call +36 30 981 0403.
Reklámok

Voice Solutions Engineer (Architect)

The Adecco Group, the world’s leading provider of HR solutions, is looking for a professional for its partner in the following position:

Voice Solutions Engineer (Architect)

who will be responsible for owning and maintaining the Core Enterprise voice product sets.

Responsibilities:

  • Provide all the resources and the strategy to maximize revenue, minimize costs and provide exceptional industry differentiating services
  • Determine the architectural vision and maintain a strategic documentation process
  • Provide leadership in defining a technology domain roadmap
  • Influence the adoption of new IPT related voice technologies
  • Certify the selected technologies and products for implementation according to the policies
  • Maintain the life cycle support for these technologies and products
  • Seek new potential areas of possible improvements
  • Provide 3rd level support for Voice and Network Operations teams, if needed
  • Fully comply with all security policies
  • Provide guidance to less experienced engineers
  • Complete all tasks not detailed in this description in connection with the organization’s activity, charged by the leaders

Requirements:

  • Proficiency in English (superior skills)
  • BSc degree in Computer Engineering or Electrical Engineering
  • SME (Subject Matter Expert) level knowledge of Cisco IP Telephony architecture OR Avaya IP Telephony architecture OR Session Border Controllers (SBCs)
  • SME level knowledge of VoIP standards (SIP, H.323, etc.)
  • SME level knowledge of voice standards (FXO/FXS, Q.921/Q.931, etc.)
  • Experience of having responsibility for delivering complex IPT solutions
  • Working knowledge of IP Addressing
  • Experience in call traffic sizing and dimensioning
  • Understanding of fire wall technologies
  • Knowledge of Cisco routers
  • CCNP, CCIP, CCVP or CCIE or equivalent experience at these levels

Advantages:

  • IPC Trading floor system knowledge
  • Windows / Unix administration knowledge
  • Ability to work under pressure and to cope with changing priorities
  • Ability to work in a matrix reporting environment

Location:

  • Budapest, Hungary.

How to apply:

  • If you are interested in the position, please send your CV to our IT expert, László Spiller, executive consultant: laszlo.spiller@adecco.com
  • or call +36 30 981 0403.

Voice Platform Engineer

The Adecco Group, the world’s leading provider of HR solutions, is looking for a professional for its partner in the following position:

Voice Platform Engineer

who will be responsible for owning and maintaining the Core Enterprise voice product sets.

Responsibilities:

  • Provide all the resources and the strategy to maximize revenue, minimize costs and provide exceptional industry differentiating services
  • Determine the architectural vision and maintain a strategic documentation process
  • Certify the selected technologies and products for implementation according to the policies
  • Maintain the life cycle support for these technologies and products
  • Seek new potential areas of possible improvements
  • Provide 3rd level support for Voice and Network Operations teams, if needed
  • Complete all tasks not detailed in this description in connection with the organization’s activity, charged by the leaders

Requirements:

  • Proficiency in English (superior skills)
  • BSc degree in Computer Engineering, Electrical Engineer or other alternatives( Finance or Business)
  • Knowledge and experience with Cisco PBX (CUCM, Unity Connection, IP Handsets)

OR

  • Knowledge and experience with Avaya PBX (ACM, ASM, SysMgr, MM, MN, Gateways, One-X IP Handsets)
  • Knowledge of SBCs (Oracle Acme Packet)
  • Knowledge of VoIP standards( SIP – SIPINFO, RFC2833, etc. and H.323 – Q.931, H.245)
  • Experience with contact center solution deployment (Cisco ICM, Avaya ACD, Aspect Dialers)
  • Working knowledge of IP Addressing
  • Experience in call traffic sizing and dimensioning including queuing theory, Erlang traffic calculation
  • Understanding of firewall technologies
  • Experience with the delivery of complex IPT solutions integrated into voice recording processes

Advantages:

  • IPC Trading floor system knowledge
  • Windows / Unix administration knowledge
  • CCNA / CCVP / CCNP / CCIE certificates
  • Knowledge of Cisco routers, switches, QoS, ACL

Location:

  • Budapest, Hungary.

How to apply:

  • If you are interested in the position, please send your CV to our IT expert, László Spiller, executive consultant: laszlo.spiller@adecco.com
  • or call +36 30 981 0403.

IT Strategy and Solution Manager

Our global partner, a dynamically growing competence center that delivers high quality IT and financial services, is looking for an

IT Strategy and Solution Manager 

who will be responsible for Growth Markets.

The IT Strategy and Solution Manager role is based around the Technical Solution Manager competency and aligned to the internal IT requirement for Growth Markets.

The ISSM role switches between strategy and solution depending on the time of year. The focus shifts to strategy and business case mode during the Spring and Fall Plan cycles and shifts into support of solution execution in the remainder of the year. The ISSM represents the Growth Markets Unit in global IT strategy and technical strategy alignment cross tower, and business units and provides technical direction to the GMT teams.  The ISSM establishes directions that are the foundation of the integrated solutions design and is part of the technical and business reviews to ensure there is alignment. In addition, the role provides technical guidance and solution support for unique Growth Market Team (GMT) requirements.

The job:

  • Work with the Growth Market Teams to understand customer requirements, budget and recommend technical solution direction aligned with strategy.
  • Lead and develop high level solutions and business cases in support of GMU unique requirements throughout the year however timed more specifically around Spring and Fall Plan time. Solutions would be in support of cost take out, analytics, and
  • Provide direction to Solution Architects to design and cost the best solutions.
  • Participate in business and technical reviews before management decisions are taken to invest.
  • Accountable for all activities related to global and GMU IT strategy alignment.
  • Lead the requirements from the GMT representatives and linking those requirements to solution.
  • Lead business case development and strategy documentation.
  • Manage the GMT relationship during the technical solution process.
  • Work with local teams – managers and technical personnel.
  • Work IGA teams and with external suppliers as needed.
  • Ensure the technical solutions are aligned to proposed IT investments.
  • Define business and solution requirements.
  • End to End Solution – Design and cost estimate of all business and technical elements.
  • Documenting business benefits and estimating the benefit.
  • Establishing the initial cost model and implementation schedule.
  • Work with SMEs as needed to prepare presentation material to stakeholders – GMTs and Global to seek agreement and sign-off.
  • Ensure successful hand-off of the solution to the technical delivery team.

Requirements:

  • At least BSc degree (IT  preferred).
  • Excellent communication skills in English.
  • Experience in creating IT strategy.
  • Good project management skills.
  • Experience with network, voice and telco solutions.
  • Experience in business case development.
  • Experience in supporting infrastructure analytics solutions to manage IT to improve efficiency.
  • Understanding different IT infrastructure technologies: networks, servers, virtualization, cloud computing, etc.
  • Strong customer focus.

Sectors:

  • IT / Telecom
  • Project management
  • Business analysis

Location:

  • Budapest region, Hungary.
  • Home office

How to apply:

  • If you are interested in the position, please send your CV to our IT expert, László Spiller, executive consultant: laszlo.spiller@adecco.com
  • or call +36 30 981 0403.

Senior Voice Engineer

Our global partner, one of the largest companies, providing full life-cycle services for the financial sector, is looking for a

Senior Voice Engineer

who will be responsible for designing and implementing a global voice infrastructure.

The job:

  • Integrate hundreds of systems in order to manage all voice calls under the same platform.
  • Planning, designing and implementing changes in the voice infrastructure, including voice routing.
  • Communicate with business units during projects and incidents.
  • Operational acceptance of new deployments and create technical documentation.
  • Participate in Vendor management.
  • Provides L3 Engineering support.

The requirements:

  • At least BSc degree in IT.
  • Excellent communication skills in English.
  • Experience with management of VoIP environments.
  • Experience with TCP/IP networking.
  • Experience with Avaya technology (Communication Manager, Avaya System and Session Manager, Avaya System Administrator).
  • Experience with Avaya SBC is an advantage.
  • Knowledge and experience with various voice technologies, including VoIP (SIP, H.323) and ISDN.
  • Good communications and client management skills.
  • Good analytical and problem solving skills.
  • Ability to work as part of a global team.

Sectors:

  • IT / Telecom
  • Network and system engineer

Location:

  • Budapest, Hungary

How to apply:

  • If you are interested in the position, please send your CV to our IT expert, László Spiller, executive consultant: laszlo.spiller@adecco.com
  • or call +36 30 981 0403.

Voice Support Engineer

Our global partner, one of the largest companies, providing full life-cycle services for the financial sector, is looking for a

Voice Support Engineer

who will be responsible for supporting global voice infrastructure.

The job:

  • Planning and implementation of changes in the voice infrastructure, including voice routing.
  • Provides L3 Engineering support.
  • Support L1 and L2 teams for incident escalations.
  • Communicate with business units during projects and incidents.
  • Operational acceptance of new deployments and create technical documentation.
  • Normal business day and out of hours on call coverage as needed – planned week-end work will be required as well.
  • Participate in Vendor management.

The requirements:

  • At least BSc degree in IT.
  • Excellent communication skills in English.
  • Experience with management of VoIP environments.
  • Experience with TCP/IP networking.
  • Experience with Avaya technology (Communication Manager, Avaya System and Session Manager, Avaya System Administrator).
  • Experience with Avaya SBC is an advantage.
  • Knowledge and experience with various voice technologies, including VoIP (SIP, H.323) and ISDN.
  • Good communications and client management skills.
  • Good analytical and problem solving skills.
  • Ability to work as part of a global team.

Sectors:

  • IT / Telecom
  • Network and system engineer

Location:

  • Budapest, Hungary

How to apply:

  • If you are interested in the position, please send your CV to our IT expert, László Spiller, executive consultant: laszlo.spiller@adecco.com
  • or call +36 30 981 0403.

Voice rendszermérnök

Üzleti tanácsadásban piacvezető nemzetközi partnerünk számára keresünk

Voice rendszermérnök

munkatársat, voice alapú alkalmazások fejlesztésére és támogatására.

Feladatok:

  • Voice alkalmazások fejlesztése.
  • Voice alkalmazások L3 szintű támogatása: click-to-dial, voice mail, Office Communicator, iConf.
  • L2 és L1 szintű problémamegoldás támogatása.
  • Automatizált rendszer monitorozó eszközök fejlesztése.

Elvárások:

  • 2 év nagyvállalati környezetben szerzett tapasztalat.
  • Erős kommunikációs készség angol nyelven.
  • Unix vagy Linux ismeretek.
  • Jártasság feladatok automatizálásában: bash, Perl, Python.
  • VoIP környezetben szerzett tapasztalat.
  • SIP protokoll ismerete.
  • Ügyfél orientált gondolkodás.

Pozíció területei:

  • IT / Telekommunikáció
  • Hálózati és rendszermérnök
  • IT support / helpdesk
Munkavégzés helye:
  • Budapest

Jelentkezés:

  • Ha érdekli a pozíció, kérem küldje önéletrajzát Spiller László vezető tanácsadónak: laszlo.spiller@adecco.com
  • vagy hívja a +36 30 981 0403-as számot.