Business Operations Specialist

Our global partner, an industry leader in processing secure electronic financial transactions, is looking for a

Business Operations Specialist

who will be responsible for executing and maintaining an array of diverse operational processes (back-office) in the companies merchant acquiring central operations team. Ensures continuous, error-free operation and a close working relationship with other departments.

What we offer:

  • Professional and international working environment.
  • Premium account projects.
  • Opportunity to advance professionally.
  • Competitive salary package.
  • Flexible working time.

The job:

  • Support daily operational processes, monitor and record transaction traffic, reconcile merchant statements, dispute resolution.
  • Handle merchant escalations, support Finance Department incident investigations, participate and manage new merchant boarding process.
  • Follow up operation related notifications, procedures and applying these into production.
  • Supporting Production acceptance tests for new functions.
  • Review and track SLAs.
  • Occasional interaction with our customers for problem resolution.

The requirements:

  • Mixture of IT and Business mindset.
  • Analytical and strong problem identification skills.
  • Good troubleshooting skills.
  • Quick learner and service quality oriented.
  • Good communication skills.
  • Experience in new system implementations and business based testing.
  • Experience with reporting and analytic tools (e.g. Excel, Cognos, Business Objects, etc.)
  • Attention to detail, even in repetitive activities.
  • Proficient in spoken and written English language.
  • IT project implementation experience is an advantage.

Advantage:

  • Experience gained in the finance and banking sector.
  • Merchant management or POS operations experience.

Location:

  • Budapest

How to apply:

  • If you are interested in the position, please send your CV to our IT expert, László Spiller, executive consultant: laszlo.spiller@adecco.com
  • or call +36 30 291 3089

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